Terms & Conditions

1. Acceptance of Terms

By accessing or using the Thyrovision Labs website, booking a test, requesting home collection, or using any of our services, you agree to be bound by these Terms & Conditions and our Privacy Policy.

2. About Our Services

Thyrovision Labs provides diagnostic laboratory testing and related healthcare services, including home sample collection where available. All laboratory services are subject to medical suitability, operational feasibility, and availability.

3. Appointment & Home Collection
• Home collection appointments are subject to slot availability.
• Appointment timings are approximate and may vary due to traffic, emergencies, weather, or unforeseen circumstances.
• Patients should provide accurate contact details and address while booking.
• Certain specialized tests may not be available for home collection.
4. Patient Responsibilities

Patients are responsible for:

• Providing accurate personal and medical information.
• Following fasting or other pre-test instructions where applicable.
• Informing the laboratory about medications or medical conditions that may affect test results.
• Producing valid identification whenever required.
5. Test Results
• Laboratory reports should always be interpreted by a qualified medical practitioner.
• Test results must not be used for self-diagnosis or self-medication.
• Test values may vary depending on clinical conditions and individual biological variation.
• In some cases, repeat testing may be recommended for confirmation.
6. Pricing & Payment
• Prices displayed on the website are subject to change without prior notice.
• Promotional offers and discounts cannot be combined unless specifically mentioned.
• Payment may be collected online or at the time of sample collection, depending on the booking method.
7. Cancellation & Refund
• Appointments may be cancelled before sample collection.
• Refunds, where applicable, will be processed according to Thyrovision Labs’ Refund Policy.
• Once sample processing has started, cancellation or refund may not be possible except where required by law.
8. Accuracy of Information

We make every reasonable effort to ensure that the information provided on this website is accurate and up to date. However, Thyrovision Labs does not guarantee that all website content is complete, error-free, or continuously available.

9. Intellectual Property

All content, features, and functionality of the Services, including text, graphics, logos, images, and software, are the exclusive property of Thyrovision or its licensors.

You may not reproduce, distribute, modify, or create derivative works from any part of the Services without our prior written consent.

10. Limitation of Liability

To the maximum extent permitted by law, Thyrovision Labs shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or our services.

Our liability, if any, shall be limited to the amount paid by the patient for the specific service.

11. Third-Party Links

Our website may contain links to third-party websites.

Thyrovision Labs is not responsible for the content, privacy practices, or services provided by those external websites.

12. Privacy

Our Privacy Policy explains how we collect, use, and protect your information. By using our Services, you consent to our Privacy Policy.

13. Changes to Terms

Thyrovision reserves the right to modify or update these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Services constitutes acceptance of the updated Terms.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

15. User Content

You retain ownership of any content you submit to Thyrovision but grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute such content for the purpose of providing our Services.

You are solely responsible for the content you submit and must ensure it does not violate any laws or third-party rights.

16. Termination

We may suspend or terminate your access to the Services at any time, without notice or liability, if we believe you have violated these Terms or engaged in unlawful conduct.

17. Contact Us

If you have any questions about these Terms, please contact us at:

Email: info@thyrovision.com

Address: AM Thyrovision Laboratories Private Limited

F-126, Shaheed Jeet Singh Marg, Katwaria Sarai, New Delhi -110016