Welcome to Thyrovision. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services, including our website, mobile application, and related platforms.
By using our Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1. Personal Information
- Information that identifies you as an individual, such as:
- Full name
- Email address
- Phone number
- Date of birth
- Gender
- Account credentials
- Payment and billing details (if applicable)
2. Health Information
As Thyrovision focuses on thyroid health, we may collect health-related data you voluntarily provide, including:
- Medical history
- Thyroid test results
- Medication and treatment details
- Symptoms and health logs
3. Automatically Collected Information
- When you use our Services, we may automatically collect:
- Device type and operating system
- IP address
- Browser type
- Usage data (e.g., pages visited, time spent, actions taken)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Provide, personalize, and improve our Services
- Analyze thyroid health trends and generate insights
- Communicate with you (e.g., reminders, alerts, updates)
- Process payments and manage your account
- Ensure compliance with legal and regulatory obligations
- Enhance user experience and develop new features
We may also use anonymized and aggregated data for research, analytics, or product development.
3. How We Share Your Information
We do not sell your personal information. However, we may share your data with:
- Healthcare professionals you authorize for consultation or report review
- Service providers (e.g., hosting, analytics, payment processing) bound by confidentiality agreements
- Regulatory authorities if required by law or to protect rights, property, or safety
- Business partners or affiliates for legitimate business purposes, only when consistent with this Privacy Policy
If Thyrovision undergoes a merger, acquisition, or asset sale, your data may be transferred under the same privacy protections.
4. Data Retention
We retain personal and health information only as long as necessary for the purposes outlined above or as required by law. When your data is no longer needed, it will be securely deleted or anonymized.
5. Data Security
We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have rights to:
- Access, correct, or delete your personal information
- Withdraw consent at any time (where applicable)
- Restrict or object to certain types of processing
- Request a copy of your data in a portable format
- To exercise these rights, please contact us
7. Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience, analyze traffic, and remember preferences. You can adjust cookie settings in your browser at any time.
8. Children’s Privacy
Thyrovision provides diagnostic laboratory services to individuals of all age groups, including children. However, any personal information relating to individuals under the age of 18 is collected only with the consent of, or through, a parent or legal guardian.
We do not knowingly collect personal information directly from children without appropriate parental or guardian authorization. If we become aware that personal information has been collected from a child without such authorization, we will take appropriate steps to delete or correct the information, where legally permissible.
Parents or legal guardians who believe that a child has provided personal information without their consent may contact us to request its review, correction, or deletion.
9. International Data Transfers
Thyrovision Labs primarily collects, stores, and processes personal information within India.
In certain circumstances, your personal information may be processed or accessed by trusted third-party service providers located outside India, such as providers of cloud hosting, website infrastructure, communication platforms, analytics, or technical support services. Where such transfers occur, Thyrovision Labs will take reasonable steps to ensure that your personal information is protected through appropriate contractual, technical, and organizational safeguards and in accordance with applicable laws.
We will ensure that any international transfer of personal information is carried out only for legitimate business purposes and with an appropriate level of data protection.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the latest revision. Continued use of our Services after updates means you accept the revised policy.
11. Contact Us
If you have any questions, concerns, or requests related to privacy, please contact:
Thyrovision Office
Address: AM Thyrovision Laboratories Private Limited
F-126, Shaheed Jeet Singh Marg, Katwaria Sarai, New Delhi -110016
Email: info@thyrovision.com